Free Wi-Fi tops hotel wish list

How would we ever get by without our media devices, be they phones or computers, it seems that modern humans want to be connected as often as they possibly can.

Hotel News Now reports that a survey of North American travellers showed that the most important amenity a hotel should provide is Wi-Fi, and these days it seems that Wi-Fi is even more important than a complimentary breakfast.

The survey was conducted by J.D. Power and Associates and involved questioning over 50,000 hotel guests between May 2009 and June 2010.  The survey found that guests were more likely to choose to stay in a hotel which offered free Wi-Fi than to book a room in a hotel that didn’t.   The survey found that 55% of all types of hotels offered complimentary Wi-Fi, but of those, no luxury hotels offered free Wi-Fi, and charged for it.  It is also rare for Upscale hotels to offer the service for free.

By far the most generous hotels offering the free W-Fi were MidScale hotels that offer limited services, of which 96% have free Wi-Fi, those hotels which specialise in extended stays were the next most generous, with a majority of both MidScale Full Service hotels and Budget hotels also being more generous with their internet connections.

Travellers should also be aware that although some of cheaper hotels do offer free Wi-Fi that is no guarantee that you connection will be solid, as it was found that although Wi-Fi may have been available, if there were too many users connections may be slow, which leads to frustration.

If a lousy connection is a problem, then just head to your local McDonalds or Starbucks, where you can log on for just the cost of a burger or coffee.

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